1. Introduction

CodeCraze Technologies LLP ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and billing/shipping address provided by you when contacting us or engaging our services.
• Payment Information: Payment details processed securely through Razorpay. We do not store your card or banking credentials on our servers.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent.
• Communication Data: Records of correspondence when you contact us via email or the contact form on our website.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services.
• Process transactions and send related information, including invoices and payment confirmations.
• Respond to your inquiries and provide customer support.
• Send service-related communications and updates.
• Improve our website and services based on feedback and usage patterns.
• Comply with legal obligations.

4. Payment Processing

We use Razorpay as our payment gateway for processing online transactions. When you make a payment, your financial information is collected and processed directly by Razorpay. We encourage you to review Razorpay's Privacy Policy to understand how they handle your data. We receive only non-sensitive transaction details such as the amount paid and transaction ID.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., Razorpay for payment processing).
• Legal Requirements: When required by law or in response to valid legal processes.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

6. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at contact@codecrazetech.in.

9. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, this may affect certain functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CodeCraze Technologies LLP
Office No. 511, Siddharth Towers 1, Kothrud, Pune 411038, India
Email: contact@codecrazetech.in
Phone: +91 9890682450